European Wax Center

Retail Sales Associate

Jobs Description

This position is responsible for providing a lasting and engaging experience for our guests by booking reservations, educating every guest about services, products, and our loyalty programs. Most importantly treating every guest like a celebrity that walks in our doors!

A Day in the Life

Manages the overall flow of the center while providing an exceptional guest experience.
Displays a high level of professionalism with every internal and external interaction.
Books guests’ reservations accurately and efficiently.
Educates every guest on the services, products, and loyalty programs to enhance their experience.
Answers guests’ questions and provides necessary resources for the guest to find answers in the future.
Ensures the front lobby is clean and meeting the visual standard expectations.
What Sets You Apart

Areas of Responsibility

This position is responsible for providing a lasting and engaging experience for our guests by booking reservations, educating every guest about services, products, and our loyalty programs. Most importantly treating every guest like a celebrity that walks in our doors!

A Day in the Life

Manages the overall flow of the center while providing an exceptional guest experience.
Displays a high level of professionalism with every internal and external interaction.
Books guests’ reservations accurately and efficiently.
Educates every guest on the services, products, and loyalty programs to enhance their experience.
Answers guests’ questions and provides necessary resources for the guest to find answers in the future.
Ensures the front lobby is clean and meeting the visual standard expectations.
What Sets You Apart

Education / Experience Requirements

Ability to be friendly and engaging on the phone with guests.
Ability to focus on phone calls in a fast-paced environment.
Ability to handle escalated calls with confidence and professionalism.
Ability to build effective relationships with guests and all levels of professionals; must have good interpersonal skills.
Ability to prioritize work effectively.
Strong verbal communication skills.
Must be able to work well with the team.
Must be dependable and reliable.
Must have the flexibility to meet shift requirements (available days, nights, and weekends).
Must be a team player and pick up shifts, if needed.
Education and Experience

High school diploma required.1-3 years of experience in a retail environment.
Proven exceptional customer service and sales experience.
Compensation

Hourly plus commission and bonus incentives!!

How to Apply

European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for comfortable and luxurious experiences, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

For more information about EWC visit: http://www.waxcenter.com

Culture is most important to us. Watch a short clip about our Core Values at EWC!

https://vimeo.com/125682059/48efcabe67